n NISM Certifications
NSM General NISM
Medium

Why must an agent clarify all doubts or queries of a customer?

Practice question from IC 38 Mock Test 9 — bank. The correct answer is highlighted below with a full explanation.

Options

  1. A

    To waste time

  2. B

    To confuse the customer

  3. C

    To make the agent’s job easier

  4. To provide complete, accurate, and unambiguous information on insurance terms

    Correct answer

A full explanation for this question is being written. In the meantime, the correct answer is highlighted above.

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