n NISM Certifications
NSM General NISM
Medium

Why is it important to understand objections raised by customers during a sale?

Practice question from IC 38 Mock Test 3 — bank. The correct answer is highlighted below with a full explanation.

Options

  1. To identify and address underlying concerns

    Correct answer

  2. B

    To ignore objections and move to the next customer

  3. C

    To argue and convince the customer to buy

  4. D

    To assume the customer's needs

A full explanation for this question is being written. In the meantime, the correct answer is highlighted above.

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