n NISM Certifications
NSM General NISM
Medium

Why is it important to handle objections raised by the customer in sales?

Practice question from IC 38 Mock Test 19 — bank. The correct answer is highlighted below with a full explanation.

Options

  1. A

    Because the agent should always prioritize the customer's concerns

  2. B

    Because it reflects poorly on the agent if the customer has objections

  3. Because objections may indicate underlying concerns that need to be addressed

    Correct answer

  4. D

    Because handling objections increases the price of the policy

A full explanation for this question is being written. In the meantime, the correct answer is highlighted above.

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