When one of the parties feels that the complaint has not been resolved satisfactorily either by the other party or through the complaint resolution process of the Exchange at the Investor Services Cell or the IGRC, the parties may choose the route of arbitration.

Practice question from NISM Series VII Mock Test 2 — bank. The correct answer is highlighted below with a full explanation.

Options

True

Correct answer
B

False

Why this is the answer

If an investor or trading member is not satisfied with the resolution through the intermediary, Investor Services Cell, or IGRC, they can approach arbitration, a formal dispute resolution process as per the Exchange’s arbitration mechanism.

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NISM Series VII Mock Test 2