n NISM Certifications
NSM General NISM
Medium

What role can the Insurance Ombudsman play in resolving complaints?

Practice question from IC 38 Mock Test 5 — bank. The correct answer is highlighted below with a full explanation.

Options

  1. A

    Act as mediator and counsellor if requested by the insurer

  2. B

    Act as mediator and counsellor if requested by the insured

  3. Act as mediator and counsellor within terms of reference by mutual agreement of insured and insurer

    Correct answer

  4. D

    Cannot act as mediator or counsellor, only issue final decisions

A full explanation for this question is being written. In the meantime, the correct answer is highlighted above.

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