n NISM Certifications
NSM General NISM
Medium

What does "active listening" mean in the context of growing your MFD business?

Practice question from C3-Test Your Knowledge — bank. The correct answer is highlighted below with a full explanation.

Options

  1. A

    Only nodding occasionally

  2. B

    Interrupting with your own suggestions

  3. Taking notes and demonstrating genuine attention

    Correct answer

  4. D

    Allowing the client to speak without any response

Why this is the answer

Actively listening and recording key points shows professionalism and helps in future relationship-building and follow-up.

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