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Options
- A
Explain your position clearly
-
Explore through open questions
Correct answer
- C
Encourage immediate action
- D
Evaluate the client's portfolio
Why this is the answer
The "E" in LAER stands for Explore, which means asking open-ended questions to discover the real concerns behind a client's objection. This step is crucial because it helps you understand what's truly holding clients back, allowing you to address their actual worries rather than just surface-level concerns.
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