n NISM Certifications
V-A NISM Series V-A
Medium

Identify the INCORRECT statement with respect to SEBI Complaint Redress System (SCORES)?

Practice question from NISM Series V A - Mock Test 1 — bank. The correct answer is highlighted below with a full explanation.

Options

  1. A

    SCORES enables market intermediaries and listed companies to receive complaints from investors, resolve them, and report the resolution.

  2. B

    SCORES is a web-based centralized grievance redress system.

  3. SCORES is completely online, so an investor cannot lodge a physical complaint.

    Correct answer

  4. D

    If an investor lodges a physical complaint, it is scanned and uploaded in SCORES for processing.

Why this is the answer

SCORES is primarily online but does accept physical complaints. Such complaints are manually scanned and uploaded by SEBI for further processing.

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